Off-Campus Students Contact and Help
Contact and Help
- 心跳直播
- 心跳直播 Global Experience
- International Students
- Open Day
- How to apply
- Pathways to university
- Virtual Open Day
- Living on Campus
- Courses
- Publications
- Scholarships
- Parents and Partners
- 心跳直播 Heroes Programs
- Aboriginal and Torres Strait Islander in Marine Science
- Elite Athletes
- Defence
- AI@心跳直播
- Current Students
- New students
- 心跳直播 Orientation
- Learn心跳直播
- Placements
- CEE
- Unicare Centre and Unicampus Kids
- Graduation
- Off-Campus Students
- 心跳直播 Job Ready
- Safety and Wellbeing
- 心跳直播 Prizes
- Professional Experience Placement
- Employability Edge
- Art of Academic Writing
- Art of Academic Editing
- Careers and Employability
- Student Equity and Wellbeing
- Career Ready Plan
- Careers at 心跳直播
- Partners and Community
- 心跳直播-CSIRO Partnership
- Alumni
- About 心跳直播
- Reputation and Experience
- Chancellery
- Governance
- Celebrating 50 Years
- Academy
- Indigenous Engagement
- Education Division
- Graduate Research School
- Research and Teaching
- Research Division
- Research and Innovation Services
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Advanced Analytical Centre
- AMHHEC
- Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Lions Marine Research Trust
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- Centre for Disaster Solutions
- CSTFA
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- 心跳直播 Eduquarium
- 心跳直播 Turtle Health Research
- Language and Culture Research Centre
- MARF
- Orpheus
- TESS
- 心跳直播 Ideas Lab
- TARL
- eResearch
- Indigenous Education and Research Centre
- Estate
- Work Health and Safety
- Staff
- Discover Nature at 心跳直播
- Cyber Security Hub
- Association of Australian University Secretaries
- Services and Resources Division
- Environmental Research Complex [ERC]
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- Give to 心跳直播
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- 心跳直播 Webinars
- 心跳直播 Events
- 心跳直播 Motorsports
- 心跳直播 Sport
- Library
- Mabo Decision: 30 years on
- Marine Geophysics Laboratory
- Office of the Vice Chancellor and President
- Outstanding Alumni
- Pharmacy Full Scope
- Planning for your future
- Policy
- PAHL
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Contextual Science for Tropical Coastal Ecosystems
- State of the Tropics
- Strategic Procurement
- Student profiles
- SWIRLnet
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- VAVS Home
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Pay review
There is always someone to help, you just need to ask.
If you have a question, check out – it's a 24/7 online enquiry database with answers to more than 1,000 commonly asked questions.
Ask Us has information about enrolments, support services, academic help, fees, scholarships, social events, calendars, IT support – everything!
If you can't find your question on Ask Us, you can contact the Student Centre by email to enquiries@jcu.edu.au.
The Student Centre is your number one point of contact. Our staff will provide advice on your enrolment, subjects, fees, support services, scholarships, exams and even directions!
Basically, we are your helpline. If we can't answer your question, we will point you in the right direction.
Our services include:
- Applying to 心跳直播
- Entry Requirements
- Subject and course advice
- Enrolment help
- Subject timetables
- Credit for the previous study
- Fees and financial support
- Academic Progression
- Student ID cards
- Academic records
- Graduations
If you have a question, check – it’s a 24/7 online enquiry database with answers to more than 1,000 commonly asked questions.
Ask Us has information on enrolments, applying to 心跳直播, fees, scholarships, social events, calendars – everything!
心跳直播 Library is your first point of contact for assistance with library and basic IT questions. Staff can help connect your laptop and mobile devices to wireless and printing (when you are on campus). Connect with us via our ‘Chat with a Librarian’ service, via phone or by using our ‘Got a Question’ form. Follow the links from the Library website.
For general IT enquiries, service requests and fault reporting and all other IT matters contact the IT Help Desk.
Our friendly IT Help Desk team are here to help you with all your IT questions and support needs and can be reached Monday through Friday, from 8am to 6pm AEST (closed weekends and Public Holidays). There are lots of ways that you can get in touch with us, so choose the method that suits you best.
You can request support through the portal.
Send us an email at ithelpdesk@jcu.edu.au and a job request will be automatically created for you in ServiceNow.